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FAQ's

Home FAQ's

#Frequently asked questions

Everything you need to know about bringing the scent of nature home.

What makes coconut wax blends better than traditional paraffin?
We prioritize your health and the environment. Coconut wax is a renewable resource that burns cleaner and longer than paraffin. It has an incredible scent throw—meaning the fragrance fills your space more effectively—and it doesn’t produce the black soot often found in petroleum-based waxes.
How do I get the best burn out of my candle?
To prevent "tunneling," always allow your candle to burn until the wax melts across the entire surface to the edges of the jar (usually 2–3 hours). Also, remember to trim your wick to 1/4 inch before every light to ensure a safe, steady flame.
Are your room sprays and wax melts safe for pets?
We use high-quality, phthalate-free fragrance oils and natural bases. While our products are generally safe, we always recommend using them in well-ventilated areas. If you have specific concerns regarding a sensitive pet, we suggest consulting with your veterinarian.
How long do the wax melts last?
Our wax bars are designed for long-lasting fragrance. Typically, one or two cubes will provide 8–12 hours of scent, depending on the type of wax warmer you use and the size of the room.
Do you offer seasonal or limited-edition scents?
Yes! We are frequently adding new products and amazing scents to our catalog. We love to celebrate the seasons with limited-edition releases, so be sure to check our "New Arrivals" section often.
Is your packaging eco-friendly?
In line with our "all-natural" philosophy, we strive to use recyclable and sustainable materials whenever possible. From our glass jars to our shipping materials, we aim to minimize our footprint while delivering a premium unboxing experience.